COVID-19 – virus
Ærøfærgerne: all ferry crossings
New from Saturday 21st of March:
Due to the increasing consequences of Covid-19/Corona Ærøfærgerne will be enforcing prepayment on all travel for both walk-on passengers and vehicles. To minimize the spread of virus, and for the safety of our crew, cars and walk-on passengers who cannot show a valid prepaid reservation will unfortunately not be accepted on board. This means that cars in the lane for cars without reservation will not be boarded. Reservations can be made online at www.aeroe-ferry.dk or by phone on +45 62524000 during our office hours.
The shipping line has reduced the capacity on board for passengers and can only allow 40 walk-on passengers on each crossing between Ærøskøbing and Svendborg, 20 walk-on passengers on each crossing between Søby and Faaborg and 10 walk-on passengers on each crossing between Søby and Fynshav.
All customers must make a booking and pay in advance before meeting up at the departure. This applies to both walk-on passengers and vehicles.
With immediate effect all passengers must stay in the vehicle when boarding the ferry and also during the duration of the crossing. As you will have to stay in the car and are not allowed to have the engine turned on, we recommend that you bring blankets for added temperature comfort during your journey.
As a walk-on passenger you are required to show your reservation when boarding the ferry.
Walk-on passengers are required to disperse themselves as widely as possible across the passenger salons and cafeteria seating areas and keep as much of a distance as possible to others.
In emergency situations you can call our office on +45 62 52 40 00 to make a booking and make the payment over the phone or in person.
It is on board and at the office not possible to make payment using cash or manual ticket coupons.
The cafeteria on board is closed as of Friday 13th of March until further notice.
If you are infected you must travel by ambulance on Ærøfærgerne.
If you travel by car and are submitted into quarantine or suspect that you are a carrier of the virus you must remain in your vehicle during the crossing. You must also contact Ærøfærgerne in advance of your journey.
If you are submitted into quarantine or suspect that you are a carrier of the virus you MUST NOT travel on foot with Ærøfærgerne.
Taxi service for the last arrival to Ærø will only allow 2 persons at a time. Those who are not allowed on the first taxi will be collected at the ferry as soon as possible afterwards.
It is crucial that all passengers respect these special measurements and follow the instructions of the crew on board and ashore.
We cannot guarantee that our ferries are free from infection. It is the passengers own responsibility to ensure their safety against possible infection.
COVID-19 – virus
The office of Ærøfærgerne in Ærøskøbing
We ask that all enqueries are dealt with over the phone on +45 62524000.
We advise you to keep yourself updated on The Danish Health Authority's website www.sundhedsstyrelsen.dk
COVID-19 – virus
Busses on Ærø
The busses operate with a reduced passenger capacity of 10 spaces.
Entry to and exit from the bus is only through the door towards the back of the bus.
Please avoid contact with the busdriver.
Larger groups should contact +45 62 63 10 10 prior to travelling.
All of the above emergency measurements are in place now and until March 30th 2020 and are subject to change according to new guidelines from the authorities.
tlf. +45 6252 4000